In this age of increasing technology, e-mail communication has become front and center. I found a terrific mini course on this subject at nonprofitready.org. It is 8 minutes long. The takeaways are: (a) avoid vague subject lines (b) Be personal (c) Be visual (d) Be structured
(e) No big blocks of text (f) Is there a better way to communicate like phone call or in person meeting. The course advocates the use of the acronym SMART: Specific,Meaningful,Appropriate,Relevant and Thoughtful. I highly recommend the course.
I also want to endorse the website nonprofitready.org. It contains over 300 free courses to take in the NP sector. Many of the courses are from Australia, New Zealand, South Africa and Europe. One gets a global flavor of the NP world.
We at ECofOC are strong advocates of the website. The micro-learning center offers courses less than 10 minutes in duration. It is a strong resource for our coaching clients and ED Forum Members.
Author: Michael Kogutek, Executive Coaches of Orange County, ECofOC.org